Monte Rosa Boutique Hotel

A fabulous hotel with the most wonderful staff. Big thank you to George and the rest of the staff - so sorry can’t remember your names. From the moment we were picked up from the station to when we were dropped off, we felt truly pampered. The hotel is delightful. Bang in the middle of Zermatt, the hotel has a lovely cafe outside where we had great lunch. Our suite was immaculate: romantic and luxurious with a lovely view of the Matterhorn. You can use the wonderful spa in their sister hotel which was lovely and not many people there early July.

Monte Rosa Is an exceptional hotel. Deborah and other staff members go out of their way to help guests. During the registration process Deborah and others provided valuable information about Zermatt. The staff working the breakfasts were extremely helpful and the food was terrific. While The property is older, the facilities have been tastefully updated.

Hands down we had the best stay ever!!! When we arrived our room wasn’t ready yet so we returned an hour later and we were greeted by George at the front desk who went above and beyond for us!! He guided us on how to get up to see the Matterhorn. The hotel has a sister property that has a pool and fabulous amenities. George told us all about that opportunity and we took advantage of it after going on the train. We had a drink in the bar before heading to dinner. George told us where we should eat and he was spot on with his recommendation!!! We also wanted to catch some late night live music and he told us where to go. Hands down he was phenomenal!! We will definitely be coming back with our daughter and staying here!!! So so glad we got to experience this hotel. The rooms were awesome too and the breakfast was so so good.

Wow! Where do we start? The staff were over the top in their help, their customer service, and their kindness. It was like coming back to family every time we returned from an outing. They would always ask us how we were and what we ended up doing. The food was phenomenal and the hotel itself was exquisite. Such a special place. It will always be our home away from home if we are lucky enough to visit Zermatt again. And we know the staff will welcome us back and ask how we have been. Breathtakingly beautiful property!

The room was excellent, suitable for an extended stay with wonderful views of the Matterhorn. The reception staff both extremely helpful and courteous.